The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high-quality service to their patients. The 2024 award recipients were determined by reviewing and ranking the overall experience score for more than 3,200 home
health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient experience a priority and have
been rewarded for their efforts with high marks on the HHCAHPS survey.
Kevin Vogel, President of SHP
“SHP recognizes how much hard work is involved in providing excellent patient care, and we are proud to acknowledge the tireless efforts of our top-performing customers through our annual SHPBest award program. These organizations care deeply about the patient experience and they never stop striving to improve every single year.”
Mercer Health Home Care credits this recognition to a culture rooted incompassion, connection, and community trust—values that guide every home visit, every piece of equipment delivered, and every patient interaction.
Sharon Muhlenkamp, Mercer Health Home Care and Medical Equipment Director
“Being recognized as a Superior Performer is an incredible honor because it reflects the voices of our patients and families.
At Mercer Health, we believe the best care doesn’t just happen inside hospital walls—it happens in the comfort of home, where patients feel safe, supported, and empowered. This award is a testament to the dedication of our Home Care and Medical Equipment teams, who go above and beyond every day.”
For more information about Mercer Health Home Care and Mercer Health Medical Equipment, visitwww.mercer-health.com/our-services/home-care-dme or call 419-584-0143.
Mercer County Outlook 